Refund policy
Refund & Return Policy
Our Guarantee
At BooFlick, we stand behind the quality of our products and want you to be completely satisfied with your purchase.
30-Day Return Window
You have 30 days from the date of delivery to request a return or refund for any reason — no questions asked.
To start the process, simply contact us with your order number and we'll take care of the rest.
Damaged, Defective, or Incorrect Items
If your item arrives damaged, defective, broken, or incorrect, please contact us and include photos of the item along with your order number so we can resolve the issue as quickly as possible.
In these cases, BooFlick will cover all return or replacement costs.
Return Eligibility
To be eligible for a return:
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The return request must be submitted within 30 days of delivery
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The item must be returned in its original condition
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Proof of purchase or order confirmation is required
Items damaged through misuse, abuse, or excessive wear are not eligible for a refund.
Return Shipping
Return shipping costs are the responsibility of the customer unless the item is defective, damaged, broken, or incorrect.
We recommend using a trackable shipping service, as BooFlick cannot be held responsible for returned items lost in transit.
Refunds
Once your return has been received and inspected:
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You will be notified by email of the approval or rejection of your refund
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If approved, your refund will be issued to your original payment method within several business days
Processing times may vary depending on your bank, credit card company, or payment provider.
Late or Missing Refunds
If you haven't received your refund yet:
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Check your bank account
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Contact your credit card company or payment provider
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Contact your bank, as processing times may vary
If you've completed all of the above and still haven't received your refund, please contact us directly.
Contact Us
For any questions regarding returns, refunds, damaged products, or your order, please contact us at: